Provider Scope – Proactive Pre-Policy Implementation

This 30 minute session explored how proactive provider education and go-live support can ensure smoother policy adoption and reduce downstream friction. Using AI targeting, attendees learned how to identify providers impacted by upcoming changes and deliver education through their preferred channels and existing portals. The session also covered sharing financial impact data to drive provider engagement and offering real-time support during policy go-live.

Highlights included:

• How AI identified providers most affected by policy changes
• Delivery of targeted education through familiar, preferred channels
• Using financial impact insights to motivate provider participation
• Real-time implementation support during go-live